Tormod Tvinnereim and heidi strand tvinnereim
Tormod Tvinnereim and heidi strand tvinnereim

Live from the Field

Travel keynote speakers for tourism summits, destination management organisations (DMOs) and hospitality conferences. On stage in English or Norwegian.

“We don’t study the travel industry. We live it. We built a vacation rental business from scratch — 70 cabins, Gaselle award winner, 75% international guests. Mistakes included.”
— Heidi S. Tvinnereim & Tormod Tvinnereim
“A timely perspective on the future of travel — and a genuinely impressive demonstration of how a small company uses technology, insight and analysis to reach far beyond its local market.”
— Summit Kvitfjell 2026

Norwegian Style

Simple. Grounded. Ready to use.

Humanoid robot - the Norway Says humanoid experiment at Villa Heidi

A Humanoid for the Job Nobody Applies For

We ordered the humanoid. Now what?

We've placed the order. Now we wait, and prepare. This is the unfolding story of a small vacation rental company bringing a humanoid robot into a real business.

Recruiting to our rural area keeps getting harder. Could a humanoid robot cut our operating costs by 75%? We don't know yet. We're the ones finding out.

Villa Heidi cabins at Mjosli above Lake Mjosa in autumn, the business behind the Norway Says AI keynote

Competence Was a Hire. Now It's a Decision.

We run 70 cabins and 40,000 guest nights a year with three people in administration. Eight members of our team aren't human.

Small companies spend their days on operations and firefighting. Leadership gets whatever time is left. AI changed that for us. It gives a small business the breadth of expertise that used to take a large organisation: market intelligence, analysis, digital visibility, customer service.

That gave us time to lead. And because we're small, we move faster than the big players can.

This keynote shows how, with our own systems and our own data, on stage.

Svev, Villa Heidi's newest cabin at Mjosli, built for the guests Gen Z made the standard

The New Customers - Gen Z

Gen Z changed our business before we understood why

Our ratings dropped in 2025, and we hadn't changed a thing. Gen Z had arrived in the cabin market, with near-zero tolerance for operational failure and a review culture that forgives nothing.

This keynote shows what we saw in our data, what we got wrong, and what to change before your guests find out for you.

Beyond The Keynote

Some organisations want to go further than a keynote. If you're looking for a hands-on partner to work through research, development, strategy, technology decisions, or implementation — the same way we do it in our own business — we'd love to have that conversation.

“As a destination organization, we value Norway Says, with Heidi & Tormod as small business owners, ability to translate real-world tourism experience into actionable insights. Their knowledge of traveler behavior, technology, and destination development is both relevant and inspiring.”
— Knut Aandal General manager Visit Greater Oslo

Let’s Work Together

Heidi Strand Tvinnereim i Norway Says